The number 900018018 is the Telephone created by the Ministry of Education against bullying and school abuse. If you know of any case, do not hesitate to call: it is free and does not leave a trace on the invoice.
It was in September 2007 when 016, a telephone number created by the Spanish Government in order to help battered women and men come out of violence. By then, and in just one month, the phone had received 445 phone calls.
If you remember the birth of this telephone number, you may also remember the campaign that was broadcast at that time on the traditional channels of written press, television and radio. It consisted of the change of the sound of a cardiogram that announced the clinical death of a person by the tone of a telephone with the number 016 on the screen.
After this, a “voice-over” appeared that said: “So that Gender Violence never leaves this sign again, society has this other one. 016 Tell me, calm down, we will help you. Call at the first sign of abuse. The 016 phone can mean another life. ”
It thus became a true message of hope, which tried to help battered women and men, with the advantage that the conversion was completely confidential, left no trace and did not appear on the telephone bill.
Following this objective, although perhaps somewhat late, the number 900018018 arrives, a toll-free telephone also created by the Spanish Government, this time against bullying, which has begun to work today, November 1.
It is a number to which students, parents and even teachers who may suspect the existence of a case of bullying can go completely free of charge. In the case of students, for example, the telephone is made available to them so that they can report if they are experiencing any case of bullying or cyberbullying at school.
This phone will be answered 24 hours a day by qualified professionals, including psychologists, social workers, educators and lawyers.
While all the cases will be collected in a confidential file, the most serious ones will be brought to the attention of the State Security Forces and Corps, so that they act accordingly.
How the phone 900018018 works against bullying
From the moment a call is received to this phone number, it will be answered by a professional. This professional, after listening to the complaint, will offer support and will bring the facts to the attention of the educational inspection. If necessary, it will also inform the legal services or the police.
Then the inspectors will be in charge of investigating and investigating what happened, and may even contact the centers.
Although at first the telephone number may be difficult to remember because it is long, those responsible have indicated that if a sufficient volume of calls were reached, the number could be simplified and remain at three digits, as is the case with the telephone against abuse (in this case occasion would be 018, instead of 016).
In summary, below we summarize the main characteristics of this new number against bullying:
- What is 900018018: It is a telephone created by the Ministry of Education in order to deal with alleged cases of school abuse.
- Who can call this number: Anyone who has knowledge of a case of school abuse, or the young person who is suffering it?
- Who answers the call: qualified professionals such as psychologists, lawyers, educators and social workers?
- Other characteristics to take into account: it is a free number, which does not leave a mark on the telephone bill (that is, the call is not recorded and the telephone operator does not show it on the bill).